Save and export reports to CSV
Save a report you use often so you can open it again with one click, without choosing the metrics and filters again. Pin important reports so they always stay at the top of the list.
Export a report to a CSV file to open in Excel or Google Sheets, when you need to calculate more or send it to your accountant.
Save a new report
- Create or open a report, see Create a report.
- Change at least one thing, for example add a metric.
- Click Run report.
- Click Save report at the top of the page. If you are editing a built-in report, the button is called Save as new.
- Enter a name in the Report name field.
- Click OK.
The report shows in the Reports list, with your name in the Created by column. A report name can be up to 100 characters and can’t match the name of another report in your store.
Update a saved report
- Go to Analytics › Reports.
- Click the name of a saved report.
- Change the metrics, groupings or filters.
- Click Run report.
- Click Update report.
Updating changes the report for the whole store. To keep the old version, click Save as new instead of Update report. The new name is filled in as a copy of the old name, and you can edit it if you want.
Rename or delete a report
- Open the saved report.
- Click More actions at the top of the page.
- Choose Rename or Delete.
If you choose Rename:
- Enter the new name.
- Click OK.
If you choose Delete, click Delete in the confirmation box.
Export a report to CSV
- Open the report.
- Click More actions at the top of the page.
- Choose Export CSV.
The downloaded file is named after the type of data and the start date, for example orders-2026-10-01.csv. The file has the full result, up to 10,000 rows, even when the screen only shows the first 100 rows. You don’t need to click Run report first, but the report must be able to run, or Export CSV is dimmed.
Pin and find reports
Pinned reports always sit at the top of the list, followed by the reports you viewed most recently.
- Go to Analytics › Reports.
- At the end of a report’s row, click the pin icon Pin this report.
Click the pin icon again to unpin. To find a report, type its name into the Search and filter field and press Enter. You can also filter by Created by, for example only the built-in reports from Ecomweb, or by Category.
Frequently asked questions
Why don't I see the Save report button?
The button only shows after you change something in the report and click Run report with that change. This way you can only save a report that ran.
Do other people in my store see a report I save?
Yes. Saved reports are shared by the whole store, and anyone who can see the Reports page sees them. Pins and the Last viewed column are personal to each person.
How many rows can a CSV file have?
Up to 10,000 rows. If a report is longer, add filters or shorten the time range, then export several times.
Can I edit a built-in EcomWeb report?
You can't overwrite it. You change it and save it as your own new report, and the original stays as it is.
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