Delete the sample products

A new store may come with a few sample products so you can see how your theme looks. Delete them before you open the store, so customers only see your real products.

Delete sample products from the setup guide

This is the fastest way if you haven’t added any real products yet.

  1. Go to Overview.
  2. In Store setup, open the Add your first product step.
  3. In the note about sample products, click Delete now.
  4. Click Delete sample products to confirm.

Delete sample products when you open the store

The Open store button only works once the three required steps are done. If the guide is hidden, click Show guide first.

  1. At the bottom of Store setup, click Open store.
  2. In the Open your store to customers? box, on the Sample products row, leave the delete checkbox selected. It’s selected by default, and this row only appears when the store still has sample products.
  3. Click Open store.

Delete products from the product list

Use this for sample products you have edited, or once your store is open.

  1. Go to Products.
  2. Select the checkbox at the start of each product you want to delete. The checkbox in the header row selects every product on the page.
  3. Click the three-dot icon More actions on the bar that appears.
  4. Select Delete.
  5. Click Delete products to confirm.

Frequently asked questions

Which products are sample products?

The products EcomWeb adds when it creates your store and that you haven't edited. Fashion stores have 11 sample products. Other industries have 2, named Sản phẩm mẫu 01 and Sản phẩm mẫu 02.

What if I don't delete them?

When your first real product is Active, the sample products you haven't edited switch to Unlisted on their own. Customers no longer see them in your store's lists and search, but they can still open them with a direct link. They stay in your Products list until you delete them.

Does deleting a product remove my old orders?

No. Each order keeps the product's name, image and price from when the customer ordered.

Does my store have any other sample data?

Fashion stores also have 3 sample blog posts. Deleting the sample products doesn't delete them. You delete them in Blog.

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