Set up your store in 15 minutes

The Overview page has a Store setup guide with five steps. The three required steps get your store ready for its first order and take about 15 minutes.

You can stop and pick up again at any time. The guide marks each step as you finish it.

Add your first product

The three steps in the Required to take orders group must be done before you open your store. The first unfinished step is always expanded.

  1. Go to Overview.
  2. On the Add your first product step, click Add product.
  3. Fill in the name and price, then add a photo.
  4. Enter a Quantity above 0. A new product has a quantity of 0, so customers see it as out of stock if you skip this.
  5. Leave the status as Active.
  6. Click Save.

If you already have a product list, click Import from Excel instead of Add product. See Import products from an Excel file.

Choose how you ship

  1. When the banner at the top of the page turns green, click Continue. Or click Back to the guide to return to Overview.
  2. On the Choose how you ship step, click Set up shipping.
  3. Add or edit a rate in the Toàn quốc zone.
  4. Click Save.

To learn how to set a rate, see Set a flat shipping rate for the whole country.

Check how you get paid

The Get paid step is usually already done, because cash on delivery (COD) is turned on for you.

  1. On Overview, click the Get paid step to expand it.
  2. Click Review to see the payment methods that are turned on.

Make the store yours

The two steps in Make the store yours and When you're ready are optional. You can do them now, or keep the defaults and do them later.

  1. On the Add your logo and brand colors step, click Customize theme to add a logo, a cover image and your main color. To keep the theme as it is, click Keep default.
  2. On the Connect your own domain step, click Connect domain if you already have a domain. If you don’t, click Keep free address.

Hide or show the guide

  1. Click Hide guide to collapse the guide. Click Undo right away if you clicked it by mistake.
  2. To show it again, click Show guide on Overview, or click the setup progress ring in the top bar.

Open your store when you’re ready

Once the three required steps are done, the bottom of the guide tells you that customers can order as soon as you open the store.

  1. Click Open store.
  2. Check the rows in the Open your store to customers? box.
  3. Click Open store.

To know in advance what will change, see Open your store to customers.

Frequently asked questions

I saved a shipping rate but the Choose how you ship step still isn't done?

The rate that comes with a new store doesn't count. You need to add or edit a rate yourself and save it. After you save, wait a few seconds for the guide to update.

Why isn't the Add your first product step done when I already have a product?

This step needs at least one product with the status Active. Draft products and sample products you haven't edited don't count.

Why is the Get paid step already done from the start?

A new store comes with cash on delivery (COD) already turned on. You can add bank transfer or e-wallets later.

I can't click Open store?

The button only works once the three required steps are done, and you need permission to edit store settings. If you see the line You don't have permission to open the store, ask the store owner to open it.

What did you think about this content?

Your answer is used to improve the help center, per our Privacy Policy.