HelpOpen your store to customers
Once the three required setup steps are done, you open your store so anyone can browse and order at your store's address. Until then, customers only see the Coming soon page.
You can close the store again at any time.
Open your store from the setup guide
- Go to Overview. If the guide is hidden, click Show guide.
- At the bottom of Store setup, click Open store.
- In the Open your store to customers? box, check each row:
- Products: how many products you’re selling.
- Shipping: the rates customers will pay.
- Payment: the ways customers can pay.
- Sample products: only shown when the store still has sample products. Leave the delete checkbox selected if you don’t want customers to see them.
- Custom domain: optional.
- Click Open store.
A congratulations page appears with your store link, share buttons and a QR code. See Share your store after it opens.
Open your store from General settings
Use this if you closed the setup guide without opening the store.
- Go to Settings › General settings.
- On the Your store isn't open yet card, click Open store.
- Click Open store to confirm.
Check after you open
Place an order as a customer would, to make sure the cart, shipping fee and payment are all right. See Place a test order.
Frequently asked questions
Why can't I click Open store yet?
The text next to the button tells you why. A required step may not be done, the store may still be getting set up, or you may not have permission to open it.
Do I need my own domain before I open?
No. Your store can open with its free address. You can connect your own domain later.
What changes once the store is open?
Customers who visit your store's address see the real store and can order. The Overview page switches to sales figures. The first time you open the store, you get an email saying it's ready.
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