Place a test order

Buying as a customer lets you check the cart, shipping fee and payment before you tell people about your store. When you're done, cancel the test order.

Open your store as a customer

  1. In the sidebar, click the View store icon next to Online Store.

Your store opens in a new tab. If you don’t see the icon, go to Online Store and click View store.

Place an order

The storefront and checkout show their button names in Vietnamese, so the names below are written as customers see them, with the English meaning in brackets. Button names can differ a little depending on your theme.

  1. Open a product.
  2. Click Thêm vào giỏ hàng (Add to cart).
  3. In the cart, click Thanh toán (Checkout).
  4. Under Thông tin giao hàng (Delivery information), fill in Họ và tên (Full name), Số điện thoại (Phone number), the address, Tỉnh/Thành phố (Province/City) and Phường/Xã (Ward/Commune).
  5. Under Phương thức vận chuyển (Shipping method), check the name and shipping fee.
  6. Under Phương thức thanh toán (Payment method), choose cash on delivery (COD).
  7. Check the total.
  8. Click Đặt hàng (Place order).

The Đặt hàng thành công! (Order placed!) page appears once the order is created.

See the order in the dashboard

  1. Go to Orders.
  2. Open the new order at the top of the list. Its status is Pending.
  3. Check the products, shipping fee and customer details.

Cancel the test order

  1. Open the test order.
  2. Click More actions.
  3. Select Cancel order.
  4. Leave Restock items selected, so your stock quantity goes back to what it was.
  5. Click Cancel order.

Frequently asked questions

Does EcomWeb have a test mode for orders?

No. A test order is a real order. After you've checked it, cancel it.

Why don't I see a shipping method at checkout?

Shipping methods only show once you've entered a delivery address. If you've entered one and still see nothing, check your rates in Settings › Shipping.

Can I delete a test order?

No. Orders can only be canceled, not deleted. A canceled order stays in your Orders list.

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