HelpDiscount products automatically
An automatic discount lowers the price of the products you choose for a period of time. Customers don't need to enter a code. The lower price shows on the product page and is counted in the cart.
You discount by a percentage or by an amount, and you can make it apply only when a customer buys a minimum quantity.
Create an automatic discount
On a phone, tap the menu icon at the top left to open the sidebar.
- Go to Promotions.
- Click Create promotion.
- Choose Automatic discount.
- Enter the Name, for example Jacket discount.
- Under Start date, choose the date and time the discount starts.
- Under Discount, leave Promotion type as Product discount. This is the only choice and it is already selected.
- Under Discount by, choose Percentage or Fixed amount.
- Enter the Discount value, for example 20 for 20% off, or 50,000 ₫ for a fixed amount off.
- Under Applies to, keep Specific products.
- Click the Products field.
- Type the product name.
- Choose the product from the list. Repeat steps 11 and 12 to add other products.
- Click Save.
The discount is taken off the price of each product. A 50,000 ₫ discount on a 300,000 ₫ jacket means the customer pays 250,000 ₫ per jacket. The maximum percentage is 100.
To remove a product you chose, click the X icon next to it before you save.
Discount only when customers buy more
For example, 10% off when a customer buys 3 or more. When you create the discount, in the Conditions card:
- Enter 3 in Minimum quantity.
The quantity is counted per product in the cart, adding up all the variants of that product. A customer who buys less than that pays the regular price.
Understand how it’s calculated when a product has several discounts
If a product is in several automatic discounts at the same time, the customer gets the biggest discount. Discounts don’t add up.
End or pause a discount
Set an End date when you create it so the discount stops by itself, or turn the promotion off at any time. See Set a schedule and pause promotions.
Frequently asked questions
Can I discount my whole store?
An automatic discount always applies to the products you choose, and there is no All products option. Choose each product you want to discount.
Can customers still use a discount code on a product that is already discounted?
Yes. A discount code applies after the automatic discount, and each order can use one code.
Can I change the discount after I create it?
No. Turn off or delete that promotion, then create a new one.
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