Split shipping zones by province or city

Set different fees for different places, for example cheaper in the inner city and more expensive for far provinces. Each zone is a group of provinces, cities or wards with its own rates.

Addresses that are not in any zone you create use the Toàn quốc zone (the nationwide zone).

Add a shipping zone

1. Go to Settings › Shipping.
2. At the bottom of the zone list, click Add zone.
3. Enter a Zone code, for example hcm. Each zone needs a different code.
4. Enter a Zone name, for example Ho Chi Minh City.
5. Under Provinces, choose the zone’s provinces and cities.
6. Click Save.

The new zone has no rates yet. Add one in the next step.

Add a rate to a zone

1. In the zone you just created, click Add rate.
2. If there is a Pricing field, choose Fixed.
3. Choose a Delivery type, for example Standard.
4. Enter a Display name, for example Inner-city delivery. Customers see this name at checkout.
5. Enter the Shipping fee, for example 20,000 ₫.
6. Under Condition, choose No condition.
7. Click Save.

To make this zone free for larger orders too, see Offer free shipping on orders over an amount.

Set a separate fee for a few wards

A zone chosen by ward takes priority over a zone chosen by province or city. You can set an inner-city fee for a few wards, and the rest of the province still uses the province’s fee.

1. Click Add zone.
2. Enter a Zone code and a Zone name, for example Hanoi inner city.
3. Leave Provinces empty.
4. Under Wards, choose the wards.
5. Click Save.
6. Add a rate to this zone.

See which zone applies to an address

Each address only uses the rates of one zone. A zone that contains the address’s ward comes first, then a zone that contains its province or city, and finally Toàn quốc. If two zones contain the same province, the one created first is used.

1. Go to Settings › Shipping.
2. Open the Fee simulator at the bottom of the page.
3. Choose a Province and Ward.
4. Look at Zone applied. Other zones that also match this address are shown just below.

Delete a zone

1. Go to Settings › Shipping.
2. On the zone you want to delete, click the trash icon Delete zone.
3. Click Delete to confirm.

Addresses in that zone will use another zone that matches the address, or Toàn quốc. The Toàn quốc zone can’t be deleted.