Hide or delete products

When you don't want to sell a product any more, you can hide it, move it back to draft, take it off one sales channel, or delete it for good.

The first three keep the product's details so you can sell it again later. Only deleting can't be undone.

Choose the right option

• Unlist it when you want to stop displaying it for sale but still send the link to some customers, for example made-to-order items.
• Move it to Draft when the product needs changes before you sell it again.
• Delete it when you are sure you won’t sell it again.

Hide a product

1. Go to Products.
2. On the product’s row, click the three-dot icon.
3. Choose Unlist.

The product changes to Unlisted. To sell it again, do the same and choose Activate.

To hide several products, tick them in the list, then click Unlist.

Move a product to Draft

An Active product can’t go straight to Draft. You move it to Unlisted first.

1. Go to Products.
2. Click the product name.
3. If the Status card shows Active, choose Unlisted and click Save.
4. In the Status card, choose Draft.
5. Click Save.

Take a product off a sales channel

If your store sells on several channels, you can stop selling a product on one channel and keep selling it on the others.

1. Go to Products.
2. Click the product name.
3. Click the Sales channels card.
4. Turn off the channel you want to take it off.

The change is saved as soon as you turn the channel on or off. You don’t need to click Save.

Delete a product

1. Go to Products.
2. On the product’s row, click the three-dot icon.
3. Choose Delete.
4. Click Delete product to confirm.

To delete several products, tick them, click the three-dot icon next to the Unlist button, then choose Delete.

Frequently asked questions