Show services that come with a product

Product services are short lines on the product page, such as Fast delivery, 12-month warranty or 7-day returns. Customers see right away what they get when they buy.

You create the list of services once, then choose services for each product, or copy them to all products at once.

Create a service

1. Go to Products › Product services. The page that opens is titled Product services.
2. Click Add service.
3. Enter the Name, for example Fast delivery. Customers see this name on the product page.
4. Enter a Description if you want, for example Delivered within 2 hours in the city center.
5. Paste an image link into Icon URL if you want your own icon. If you leave it empty, your store shows a check mark.
6. Paste a link into Learn more link if you want to send customers to a page, for example your returns policy page.
7. Click Add.

On a phone, tap the menu icon at the top left to open the list of pages, then choose Product services in the Products group.

Choose services for a product

A new product must be saved once first. Until it is saved, the services card asks you to save the product first and doesn’t let you tick anything.

1. Go to Products.
2. Click the product name.
3. If the list is long, type the service name in the Search services field of the Services card to filter it.
4. Tick the services that apply to this product.
5. Click Save.

In your store, services show in the order they have on the Product services page. The Orange theme shows the icon, name, description and Learn more link right below the price. The Meridian theme shows the icon and service name below the buy button.

Copy services to all products

Use this when many products share the same services. The saved services of the product you have open are copied to every other product that is Active.

1. Open a product that has exactly the services you want and that you have clicked Save on.
2. In the Services card, click More actions.
3. Choose Copy to all products.
4. Check the number of products that will get the services in the confirmation box.
5. Click the Copy to button, with the number of products, to confirm.

Change the order of services

The order on this page is the order customers see on every product.

1. Go to Products › Product services.
2. Press and hold the six-dot icon at the start of a service.
3. Drag the service up or down, then let go.

The order is saved as soon as you let go, and the corner of the card shows that it is saving. The drag icon doesn’t show on a phone screen, so change the order on a computer.

Edit or delete a service

Changes apply to every product that uses the service.

1. Go to Products › Product services.
2. Click the pencil icon on the service you want to edit.
3. Edit the details.
4. Click Save.

To delete, click the trash icon on that service, then click Delete service in the Delete service? box.

Frequently asked questions